Return policy

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You may return items purchased online within ten (10) days of receiving your order for in-store credit. If you have a problem with your order, please contact lapetiteplume@gmail.com. Our little birds will be happy to find a solution that suits you!

Intellectual property

The content of the page, images, texts, logos are the property of La petite plume under copyright law and are protected by intellectual property laws. Any unauthorized use may be considered a violation of these rights.

 

Privacy Policy

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La Petite Plume is committed to protecting your personal information with all appropriate security measures. Your information will never be sold, shared or lent to third parties. They are used solely to improve your online shopping experience, provide quality service, and simplify access to our products. Our partners, such as Canada Post and Purolator, as well as secure payment systems, will not have access to the information collected on our site. We take every precaution to prevent the loss, theft, misuse, unauthorized access, disclosure, alteration or destruction of your personal information. To ensure your contact details are accurate, log in to your account. You are responsible for any damages or additional costs caused by incorrect or not updated information, including that relating to your payment method.

 

Use of Cookies

We use cookies and tracking systems to operate our site. These tools help us improve and personalize your experience. Cookies are used for marketing analysis and personalization. You can accept cookies or manage your preferences. By accepting, you will benefit from services and communications tailored to your interests.

 

Conditions of sale

The products are offered as long as they are visible on the page and while stocks last. Prices are shown in Canadian dollars and do not include taxes, as La petite plume is considered a small supplier. Free delivery is exclusively within the defined perimeter.